Shipping Policy

At algoRX, we are committed to ensuring timely and reliable delivery of your orders. Please review our shipping policy for details regarding shipping methods, timelines, and requirements.

Processing & Shipping Times

• Orders are processed upon approval by a licensed healthcare provider and fulfillment by our partner pharmacy.
• Shipping times refer to the time from when the product leaves the pharmacy, not the time of order placement.
• Processing times may vary depending on prescription verification, order volume, and pharmacy operating hours.

Shipping Methods & Delivery

• Standard Orders: Shipped via UPS 2nd Day Air to ensure prompt delivery.
• Temperature-Sensitive (Cold Chain) Products: Shipped via UPS Overnight with appropriate cold packaging to maintain product integrity.
• Tracking information will be provided once the order has been shipped.

Shipping Restrictions & Requirements

• We currently ship within the United States only. We do not ship to P.O. Boxes, APO/FPO addresses, or internationally at this time.
• Shipping availability and transit times may be affected by holidays, weather conditions, and unforeseen carrier delays.
• Customers are responsible for providing a complete and accurate shipping address at checkout. Incorrect or incomplete addresses may result in delays or undeliverable packages.

Delivery Responsibility & Issues

• Once an order has been shipped, algoRX is not responsible for carrier delays, lost, stolen, or damaged packages.
• Customers should monitor their tracking information and contact the carrier directly for delivery inquiries.
• If your package arrives damaged, please contact us atsupport@algorx.ai within 24 hours of receipt, including photos of the damage.

Returns & Refunds

• Due to the nature of pharmaceutical products, all sales are final,and we do not accept returns or exchanges.
• For more details, please refer to our Return & Refund Policy.

By placing an order with algoRX, you acknowledge and agree to our shipping policy. If you have any questions, please contact our customer service team at support@algorx.ai.