Privacy Policy
Thank you for choosing to use AlgoRx ("Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.
Information We Collect
When you use our Platform, we may collect the following types of personal information:
- Personal identification information, such as your name, date of birth, and contact information (e.g., email address, phone number, and mailing address).
- Health information, such as medical history, current symptoms, diagnoses, and treatment plans.
- Payment information, such as credit card numbers, billing address, and transaction details.
- Technical information, such as your IP address, browser type, and device information.
How We Use Your Information
We use your personal information to provide you with telemedicine/telehealth services, process payments, and improve our Platform. Specifically, we use your personal information to:
- Verify your identity and ensure that you are eligible to use our Platform.
- Provide telemedicine/telehealth services, including diagnosing medical conditions, prescribing medications, and providing treatment recommendations.
- Process payments for services rendered through our Platform.
- Communicate with you regarding your use of our Platform and provide customer support.
- Improve our Platform, including conducting research and analysis to identify areas for improvement.
- Comply with applicable laws and regulations.
Cookies and Other Tracking Technology
We may use cookies and other tracking technology to collect technical information about your use of our Platform. This information may include your IP address, browser type, device information, and other usage data. Cookies are small data files that are stored on your device when you access our Platform.
We use cookies to:
- Provide personalized content and advertising.
- Improve our Platform and understand how users interact with our Platform.
- Remember your preferences and settings.
- Analyze usage and performance of our Platform.
Depending on whether you would like to manage a first-party or third-party cookie, you will need to take the following steps:
- First-Party Cookies: You can enable, disable, or delete cookies through the browser you are using to access our Services. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of our Services, and/or parts of the Services may not work properly for you.
- Third-Party Cookies: You can disable cookies from third parties by using your browser settings or, if available, directly opting-out of cookie collection with the third-party cookie service provider via their website.
Persons under the Age of 16
Our Platform is not intended for use by persons under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to use our Platform or send any personal information about yourself to us. If we learn that we have collected personal information from a person under 16, we will delete that information as quickly as possible. If you believe that a person under 16 may have provided us with personal information, please contact us using the contact information provided below.
How We Share Your Information
We may share your personal information with the following types of third parties:
- Healthcare providers who provide telemedicine/telehealth services through our Platform.
- Payment processors who process payments for services rendered through our Platform.
- Service providers who provide services to us, such as hosting, data analysis, and customer support.
- Legal authorities, such as law enforcement agencies, as required by law.
We do not sell or rent your personal information to third parties.
Security of Information
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your personal information.
Aside from our efforts in securing your information, it is your responsibility to protect the security of your account credentials and keep your password confidential. If you notice suspicious activity or believe that your account may have been compromised in some way, please contact us immediately at Support@algorx.ai.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of your personal information that we hold.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to our processing of your personal information.
- Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at Support@algorx.ai.